Make Chat Easy For Today's Digital Customers
Valyrian Helpdesk is the ecommerce helpdesk center that turns your customer service into a profit center without any delay and increase your sale.
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Live Chat
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Ticketing
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Knowledge Base
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Chat pages
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Team chat
Our Solutions For You
At Old Valyria Esports, we provide top-tier support, vibrant player engagement, and smart promotional strategies to help gamers thrive and fans stay connected in the esports world.
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Player Support
We provide 24/7 support for all players—whether it's tournament prep, in-game issues, or personal development, we’ve got your back on and off the battlefield.
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Community Engagement
From social media events to live streams and giveaways, we build lasting connections between our players and the gaming community at large.
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Digital Marketing
We spotlight our players and teams through tailored content, match highlights, and branding—driving visibility in the competitive esports landscape.
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Our Awesome Features To Serve You
Managing your esports team and community has never been easier. From match logistics to player inquiries, our support desk is built to assist every step of the competitive journey.
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24/7 Player Support
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Tournament Assistance
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Roster & Schedule Management
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Live Issue Resolution
What We Do
From player queries to tournament logistics, our helpdesk is built for esports. We ensure teams, fans, and staff have fast, effective, and organized support every day.
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Match Support Tickets
Players and teams can raise issues before or during matches — we route them to the right department instantly.
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Tournament Workflow
Automated reminders and setup guides streamline every phase of your esports tournament — from registration to result submission.
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Player Callbacks
Missed support? We’ll call you back instantly during helpdesk hours for direct player-to-staff resolution.
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Team Feedback Reports
After every event, we collect insights from players and staff to improve future operations and build stronger esports events.
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We are constantly evolving to meet the growing needs of the gaming world. View All Features
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120 tournaments
Successfully Managed Through Our Helpdesk
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480 players
Actively Supported During Match Hours
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98 percent
Issue Resolution Satisfaction Rate
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30 teams
Integrated with Valyrian Support Desk
Join Our Community to Stay Connected
At Old Valyria Esports, our Discord and social channels are where players connect, grow, and stay updated. Join the clan, meet your squad, and be part of our journey.
24/7 Customer Support
Our dedicated team at Old Valyria Esports is here to deliver personalized, professional support tailored to your needs. We also provide a variety of self-learning tools and guides in our Support Center to help players, fans, and aspiring pros explore our systems, understand gameplay mechanics, and stay updated with our latest events, news, and tournament info — 24/7.